There are a couple of ways to contact us, and they are linked here.
support@teacherease.net is the only official Illuminate email as of 6/16/2024, any other email is not official.
Emailing is also the only way for direct replies to your reviews.
There is also an official google form for Illuminate.
We will never reply to your review from these google forms, so make sure to check back in a couple of days to make sure your review was added.